Privacy Policy

The Privacy Policy of personal data  (hereinafter referred to as the “Policy”) applies to all personal data that “EISA shipping agency” JSC (hereinafter referred to as the Operator) can receive about the User while using the website located on domain name,,,  (hereinafter referred to as the Website).

Use of the Website means the unreserved consent of the User with this Policy and the conditions for processing his personal data specified in it; in case of disagreement with these conditions, the User shall refrain from using the Site.

The following terms are used in the Policy:

personal data – any information relating directly or indirectly to a specific or determinable natural person (subject of personal data);

operator – a state body, municipal body, legal or natural person, independently or jointly with other persons, organizing and (or) processing personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data;

personal data processing – any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;

provision of personal data – actions aimed at the disclosure of personal data to a specific person or a certain circle of persons;

automated processing of personal data – processing of personal data using computer technology;

personal data information system – a set of personal data contained in databases and ensuring their processing of information technologies and technical means;

blocking of personal data – temporary termination of the processing of personal data (unless the processing is necessary to clarify personal data);

depersonalization of personal data – actions as a result of which it becomes impossible without the use of additional information to determine the ownership of personal data to a specific subject of personal data;

distribution of personal data – actions aimed at disclosing personal data to an indefinite circle of persons;

cross-border transfer of personal data – the transfer of personal data to the territory of a foreign state to a foreign government authority, a foreign individual or a foreign legal entity;

destruction of personal data – actions, as a result of which it becomes impossible to restore the content of personal data in the personal data information system and (or) as a result of which material carriers of personal data are destroyed


1. Personal data of Users processed by the Operator

1.1. Within the framework of this Policy, the “personal data of the User” means:

1.1.1. Personal data that the User provides about himself on his own, for example, during registration or in the process of using the Website, including personal data of the User.

1.1.2. Data that are automatically transmitted by the User in the process of using the Website by means of the software installed on the User’s device, including IP address, cookie data, information about the User’s browser, technical specifications of the equipment and software used by the User, date and time of access to the Website the addresses of the requested pages and other similar information.

1.2. This Policy applies only to information processed during the use of the Website. The Operator does not control and is not responsible for the processing of information by third-party sites, which the User can visit using the links available on the Website.

1.3. The Operator does not verify the accuracy of the personal data provided by the User, and does not have the ability to evaluate his legal capacity, however, he proceeds from the premise that the User provides reliable and sufficient personal information and maintains this information up to date.


2. Purposes of processing personal data of Users

2.1. The Operator collects and stores only that personal data that are necessary to provide access to the Website or to execute agreements with the User, except when the law provides for the mandatory storage of personal information for a period specified by law.

2.2. The Operator may receive data about the User during registration and (or) when the User uses this Website. Data collection can also be carried out when the User fills out online forms or sends the information about himself by e-mail.

2.3. The Operator processes the User’s personal data for the following purposes:

2.3.1. Party identification within the framework of services and agreements with the Website;

2.3.2. Communication with the User, including the sending of notifications, requests and information regarding the use of the Website, the execution of agreements, as well as the processing of requests and applications from the User;

2.3.3. Conducting statistical and other studies based on depersonalized data.


3. Terms of processing personal data of Users and transfer to third parties

3.1. The Operator stores the personal data of Users in accordance with internal approved regulations and the requirements of applicable law. The Operator does not sell, exchange or transfer these data in any other way than those specified in this Policy.

3.2. With regard to the User’s personal data its confidentiality is maintained, except for cases when the User voluntarily provides information about himself for general access to an unlimited range of persons.

3.3. The Operator has the right to transfer the User’s personal data to third parties in the following cases:

3.3.1. The User has agreed to such actions;

3.3.2. The transfer is necessary for use of the Website by the User or for the execution of a specific agreement with the User;

3.3.3. The transfer is provided for by Russian or other applicable legislation within the framework of the procedure established by law;

3.3.4. In order to ensure the possibility of protecting Operator’s rights and legitimate interests or third parties in cases where the User violates this Policy, or there is a threat of such a violation.

3.3.5. As a result of processing the User’s personal data by depersonalization, anonymous statistics are obtained, which are transmitted to a third party for research, performance of work or the provision of services on behalf of the Operator.

4. Change, deletion of personal data and mandatory data storage

4.1. The User can at any time change (update, complete) the personal data provided by him or its part by contacting the Website (section 8 Contacts).

4.2. The rights provided for in clause 4.1 of this Policy may be limited in accordance with the requirements of the law. In particular, such restrictions may include the obligation of the Operator to save data that have been changed or deleted by the User for a period established by law, and to transfer such data in accordance with the legislatively established procedure to a state body.


5. Processing personal data using cookies and counters

5.1. Cookies transmitted by the Operator to the User’s equipment and the User’s equipment to the Operator can be used to provide the User with the functionality of the Website, to target ads that are displayed to the User, for statistical and research purposes, as well as to improve the quality of the Website.

5.2. The User is aware that the equipment and software used by him to visit sites on the Internet may have the function of prohibiting operations with cookies (for any sites or for certain sites), as well as deleting previously received cookies.

5.3. The Operator reserves the right to establish that the provision of certain functionality of the Website is possible only on condition that the acceptance and receipt of cookies is permitted by the User.

5.4. The structure of the cookie, its content and technical parameters are determined by the Operator on his own and can be changed without prior notice to the User.


6. Measures used to protect the personal data of the User

6.1. The Operator in accordance with internal approved regulations and the requirements of applicable law shall take the necessary and sufficient organizational and technical measures to protect the User’s personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties with it.


7. Modification of the Privacy Policy and applicable law

7.1. The Operator reserves the right to amend this Privacy Policy. When making changes in the current edition, the date of the last update is indicated. The new version of the Policy comes into force from the moment of its placement, unless otherwise provided. The current edition is constantly available on the page at

7.2. The Law of the Russian Federation shall apply to this Policy and the relations between the Operator and the User arising in connection with the application of the Privacy Policy.


8. Contacts and personal data issues

8.1. The User has the right to send all suggestions, questions, requests and other applications regarding this Policy and the use of his personal data to:

“EISA shipping agency” JSC

– by using Website’s communication form;

– to the postal address: 2 Gamsonovsky Lane, bld. 2, of. 201, 115191, Moscow;

– by phone: +7 (495) 665-59-63.

The revision of the Policy as of 30.01.2024.